Razer scroll button not working

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Rosaboobie
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Razer scroll button not working

Postby Rosaboobie » Sat Mar 12, 2016 4:33 am

All of a sudden yesterday my Razer Diamondback 3G mouse scroll button stopped working. It happened after a Nvidia update, which is probably just a coincidence, but thought I would mention it. I have been to the Razer Support web site but the driver is one that I have already. So I am wondering what the problem is. I uninstalled and reinstalled the Razer software.
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draclvr
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Re: Razer scroll button not working

Postby draclvr » Sat Mar 12, 2016 9:24 am

You have already done all the things I would have suggested. I take it the mouse works properly other than the scroll wheel?
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Re: Razer scroll button not working

Postby LadyKestrel » Sat Mar 12, 2016 10:09 am

Try cleaning it with a dry nubby cloth, RB. Mine sometimes stops working or will only scroll in one direction, but cleaning the button clears that up for me.
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Re: Razer scroll button not working

Postby middletoe » Sat Mar 12, 2016 11:48 am

And if cleaning doesn't help, I guess you could also try uninstalling and reinstalling the driver -- just in case installing the Nvidia driver did do something to the Razer driver.
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Re: Razer scroll button not working

Postby Rosaboobie » Sat Mar 12, 2016 12:14 pm

And if it's the worst scenario and is actually broken, what gaming mouse would you reccommend? I see they now make a Razer Diamondback Chroma - the size of the diamondback suits my hand, rather than a larger mouse.

The scrolling button used to make a soft "ratchety" noise whenever I used it, but it no longer makes this noise - I think it may have expired on me!
Last edited by Rosaboobie on Sat Mar 12, 2016 12:27 pm, edited 1 time in total.
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Re: Razer scroll button not working

Postby draclvr » Sat Mar 12, 2016 12:26 pm

You could also try rolling back that Nvidia driver just in case too.
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Re: Razer scroll button not working

Postby Rosaboobie » Sun Mar 13, 2016 2:43 pm

Done everything suggested here, but still no luck - It is so frustrating without a scroll button. I found an old Razer Deathadder but as soon as I connected it, it said Windows could not recognise this device as it had failed, or something like that.
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Re: Razer scroll button not working

Postby draclvr » Sun Mar 13, 2016 3:06 pm

That's strange - I'm using a very old Razer Death Adder and it's working just fine. Can you plug that old Death Adder into one of your laptops and see if it works there?
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Rosaboobie
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Re: Razer scroll button not working

Postby Rosaboobie » Sun Mar 13, 2016 3:46 pm

Yes, already done that and I got the very same message on 2 other laptops, so I have binned it!
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Re: Razer scroll button not working

Postby draclvr » Sun Mar 13, 2016 3:54 pm

Good move! Got no idea what to recommend... I would be crushed if my old Death Adder died. I find I'm addicted to the back and forward buttons on the left side. If I'm using another mouse for something I find myself pressing buttons that aren't there!
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Rosaboobie
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Re: Razer scroll button not working

Postby Rosaboobie » Sun Mar 13, 2016 3:59 pm

Well, in desperation, I have ordered a Razer Diamondback Chroma - cant live with a sick mouse lol!
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Re: Razer scroll button not working

Postby draclvr » Sun Mar 13, 2016 4:57 pm

Oooo... cool lighting effects!
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Rosaboobie
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Re: Razer scroll button not working

Postby Rosaboobie » Sun Mar 13, 2016 4:59 pm

Yes, real cool lol.

And remember these mice came from Kenya where the climate was harsh, like here, and everything prone to corrosion.
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Rosaboobie
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Re: Razer scroll button not working

Postby Rosaboobie » Tue Mar 15, 2016 4:48 am

OOh - I was cleaning out my computer cupboard today and I found an old Deathadder at the back, so at least I can use this mouse while I wait for my new one - I thought it might not work because the USB connection is very corroded!
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Re: Razer scroll button not working

Postby middletoe » Wed Mar 16, 2016 1:36 pm

Rosaboobie wrote:I thought it might not work because the USB connection is very corroded!

I am reminded of certain casual games where you remove eons of rust buildup by slopping on some sort of equally ancient oil.
It probably doesn't work in real life.

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